Help Center

Frequently Asked Questions

Everything you need to know about wholesale tire importing, pricing, shipping, and our services

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Bilingual Team

English & Spanish support

Expert Guidance

Tire industry specialists

General Questions

What types of tires do you supply?

Who can order from you? Distributors, retailers, or both?

What makes you different from other tire wholesalers?

Do you provide marketing support? What does that include?

Ordering & Pricing

What is the minimum order quantity (MOQ)?

Can I mix different tire types in one container?

How do I get a price quote?

What payment methods do you accept?

Are your prices competitive with other suppliers?

Shipping & Logistics

How long does delivery take?

Which countries do you ship to?

What shipping terms (Incoterms) do you offer?

What documentation do you provide?

Do I need a customs broker?

Quality & Certifications

What quality certifications do your tires have?

How do you ensure tire quality?

Do you offer warranty on the tires?

What if I receive damaged or defective tires?

Business & Support

I'm a first-time importer. Can you help me with the process?

Do you offer samples before I order a full container?

Can I place repeat orders with different tire types?

Do you provide bilingual support?

How can I contact you with more questions?

Technical Specifications & Product Details

How do I read tire size specifications?

What's the difference between load range, ply rating, and load index?

What's the difference between bias and radial tires?

Do you offer different tread patterns for different conditions?

Marketing & Business Growth

What specific marketing materials do you provide?

Can you help me set up my Google Business Profile?

Do you provide sales training for my team?

What's included in the retailer launch kit?

How does your marketing support help me compete with larger tire dealers?

Quick Reference Guide

Essential information at a glance for your tire wholesale business

Minimum Order

  • One container (20ft or 40ft)
  • Mixed containers available
  • 200-900 tires per container

Delivery Timeline

  • Quote: 24-48 hours
  • Production: 7-14 days
  • Total: 30-45 days

Payment Terms

  • Standard: 30% + 70%
  • L/C accepted
  • Custom terms available

Quality Standards

  • DOT, ECE, ISO certified
  • 3-stage quality control
  • 100% quality guarantee

Customer Support

  • English & Spanish
  • 24 hour response time
  • Dedicated account manager

Marketing Support

  • Free marketing materials
  • Digital strategy guidance
  • Sales training included

Need more detailed information or have specific questions?

Contact Our Team

Common Scenarios & Solutions

Real-world situations and how we help you navigate them

Hispanic businesswoman using headset, engaging in virtual meeting. She is in office environment, smiling and gesturing interacting. Represents communication, customer service, remote work
24/7
Support Available

Scenario: "I'm not sure which tire sizes sell best in my market"

Our Solution: We analyze sales data from similar markets and recommend the most popular sizes for your region. We can create a mixed container with proven best-sellers to minimize risk.

Result: Optimized inventory that moves quickly

Scenario: "I need help competing with established tire shops"

Our Solution: Our marketing support package gives you professional materials, digital marketing strategies, and customer acquisition tactics that rival big competitors. Plus, factory-direct pricing improves your margins.

Result: Level playing field with better profitability

Scenario: "I've never imported before and it seems complicated"

Our Solution: We guide you step-by-step through the entire process. We handle all export documentation, provide customs broker referrals, and answer every question. Many successful clients started with zero import experience.

Result: Smooth, stress-free first import

Scenario: "I want to test different products without huge investment"

Our Solution: Mixed containers allow you to order smaller quantities of multiple tire types. Test different products with your customers before committing to full container quantities of each.

Result: Diversified inventory with lower risk

Scenario: "I need to attract more customers to my tire shop"

Our Solution: We provide complete customer acquisition support including Google Business Profile setup, social media templates, promotional materials, and proven local marketing strategies.

Result: 40% average increase in customer acquisition

Comparison: Us vs. Other Tire Wholesalers

See what makes us different from traditional tire wholesalers

Feature
Us
Traditional Wholesalers
Pricing Model
Factory-Direct

No middlemen markup

Multiple Intermediaries

Higher costs passed to you

Marketing Support
Comprehensive Package

Materials, training, strategies

None or Limited

You're on your own

Minimum Order
One Container

Mixed containers available

Often Higher

Less flexibility

Quality Control
3-Stage Inspection

Pre, during, post production

Basic/Minimal

Limited oversight

Customer Support
Dedicated Manager

Bilingual, 24h response

Generic Support

Slow response times

Business Partnership
Long-term Focus

Your success is our success

Transactional

One-time sales focus

First-Time Importer Help
Complete Guidance

Step-by-step support

Minimal/None

Figure it out yourself

Response Time
24 Hours

Often same day

2-5 Days

Slow communication

Experience the difference of a true business partnership

Partner With Us

Resources & Tools

Helpful guides and tools to support your tire business

Tire Size Guide

Learn how to read tire specifications and match the right tires to your customers' vehicles.

Learn More

Process Timeline

See the complete step-by-step process from quote to delivery with expected timelines.

View Process

Product Catalog

Browse all tire categories, specifications, and applications we offer for wholesale.

Browse Catalog

Quality Standards

Understand our quality control process and international certifications (DOT, ECE, ISO).

View Standards

Marketing Support

Discover all the marketing tools and support we provide to help you acquire customers.

Get Support

About Our Company

Learn about our mission, values, and commitment to your business success.

About Us

Need Personalized Guidance?

Our tire specialists are available to answer your specific questions and provide tailored recommendations for your business.

Still Have Questions?

Our tire specialists are ready to answer all your questions and provide a detailed quote

Trusted by 500+ distributors and retailers worldwide

24h

Quote Response Time

92%

Repeat Customers

98%

Satisfaction Rate

10+

Years Experience